Your personal data belongs to you. This Privacy Policy explains exactly what Mega77 collects, why we collect it, how we use and protect it, and what rights you hold as a player on our platform. We recommend reading it in full.
These cards highlight our core privacy principles. They do not replace the full Privacy Policy text below, which governs your data rights in their entirety.
Mega77 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes — ever. Your information is used solely to operate and improve your experience on our platform.
All data transmitted between your device and the Mega77 platform is protected by 256-bit SSL encryption. Stored personal data is secured using industry-standard encryption and access controls.
You have the right to access, correct, export, and request deletion of your personal data at any time. Submit a request through our support team and we will respond within a reasonable timeframe.
We use cookies to keep the platform running smoothly and to understand how you use our services. Our Cookie Policy section explains exactly what cookies are set and what they do.
We collect only what is necessary to provide our services, meet licensing obligations, and keep your account secure. We do not collect data we have no legitimate use for.
We retain your data only for as long as required by our licensing obligations, legal requirements, or legitimate operational needs. Data is securely deleted when it is no longer required.
Mega77 ("we", "us", "our", "the Company") operates the online casino and sports betting platform accessible at mega77.cam ("the Platform"). We are committed to protecting and respecting the privacy of all individuals who interact with our Platform, including registered players, visitors, and prospective users.
This Privacy Policy ("Policy") describes how Mega77 collects, uses, stores, shares, and protects personal data relating to users of the Platform. It also sets out the rights available to you in relation to your personal data and explains how to exercise those rights.
By accessing the Platform, registering an account, or otherwise interacting with Mega77's services, you acknowledge that you have read and understood this Policy. If you do not accept the terms of this Policy, you should discontinue your use of the Platform immediately.
For the purposes of this Policy, the following terms carry the meanings set out below:
Mega77 collects the following categories of personal data from and about users of the Platform. We collect only what is necessary for the purposes described in Section 5 of this Policy.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID (e.g., MyKad number, passport number) | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, phone number, residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru) | Account communication, identity verification, support correspondence |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), transaction history, deposit and withdrawal records in MYR | Payment processing, fraud prevention, AML compliance |
| Account Data | Username, encrypted password, account balance, betting history, game history, bonus redemption records | Platform operation, account security, personalisation, responsible gambling monitoring |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, page views | Security monitoring, fraud detection, platform optimisation |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Service delivery, quality assurance, dispute resolution |
| Preference Data | Language preferences, marketing communication opt-in status, responsible gambling limit settings | Platform personalisation, compliance with player-set restrictions |
Mega77 collects personal data through the following channels:
When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, respond to a survey, or opt into a promotion, you provide personal data to us directly.
When you access or use the Platform, we automatically collect technical data about your device, browser, and interaction with the Platform through cookies, server logs, and similar tracking technologies. See Section 11 for full details on our cookie use.
We may receive personal data about you from the following third-party sources:
Mega77 processes your personal data for the following purposes. Each purpose is tied to a legal basis set out in Section 6.
We process your Identity, Contact, and Account Data to create and manage your registered account, process deposits and withdrawals in MYR, deliver game services, handle bonus claims, and maintain accurate account records.
We are required under our international gaming licence to verify the identity of all players, confirm that all players are aged 21 or older, and comply with applicable anti-money laundering (AML) regulations. This involves processing your Identity and Financial Data, including document verification and transaction monitoring.
We process Technical and Financial Data to detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other prohibited conduct on the Platform.
We process Account and Preference Data to monitor gambling behaviour, enforce player-set deposit limits and self-exclusion periods, and identify players who may be exhibiting signs of problem gambling. This processing is carried out in the interest of player welfare.
We process Communication Data to respond to your queries, resolve complaints, and improve the quality of our support services. Support is available in English, Bahasa Melayu, and Mandarin.
We process aggregated and anonymised Technical Data to understand how the Platform is used, identify areas for improvement, and optimise performance across devices and connection types commonly used by Malaysian players.
Where you have given explicit consent, we may use your Contact and Preference Data to send you promotional communications about Mega77 offers, bonuses, and platform updates. You may withdraw this consent at any time through your account settings or by contacting our support team.
Mega77 processes your personal data on one or more of the following legal bases:
Mega77 does not sell or rent your personal data to any third party. We share personal data only in the limited circumstances described below:
As an internationally licensed platform, Mega77 may transfer personal data to service providers and infrastructure partners located outside of Malaysia. Where such transfers occur, we take appropriate steps to ensure that your data is afforded a level of protection equivalent to that described in this Policy, including through the use of contractual data protection clauses and due diligence on the data protection standards of recipient entities.
By using the Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions that may not have data protection laws equivalent to those of Malaysia. We will always maintain the protections described in this Policy regardless of the jurisdiction in which data is stored or processed.
Mega77 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by our licensing obligations and applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents its reconstruction or re-identification.
Subject to applicable law, you have the following rights in relation to your personal data held by Mega77. To exercise any of these rights, please contact our support team using the details in Section 16.
Request a copy of the personal data we hold about you and information on how it is used.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where we no longer have a lawful basis to retain it.
Request that we restrict processing of your data in certain circumstances while a dispute is resolved.
Request a structured, machine-readable copy of the data you provided to us, for transfer to another service.
Object to processing based on legitimate interests or for direct marketing purposes at any time.
Mega77 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:
Mega77 does not use third-party advertising or targeting cookies. You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary or security cookies may affect your ability to use the Platform.
The Mega77 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is enforced through our KYC process for all registered accounts.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete all associated personal data, and return any deposited funds to the original payment source. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].
Mega77 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your Mega77 account and to enable two-factor authentication.
The Platform may occasionally reference or display content provided by third-party game providers or payment processors in the course of service delivery. Mega77 does not operate these third-party systems and is not responsible for their privacy practices or data processing activities.
Payment processing activities involving Malaysian payment providers — including Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, DuitNow, and FPX — are governed by the respective privacy policies of those providers. We recommend reviewing the privacy policies of any payment service you use in connection with your Mega77 account.
Mega77 reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered players by email or via a prominent notice on the Platform prior to the change taking effect. The date of the most recent revision is displayed at the top of this page.
Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should discontinue use of the Platform and may request Account closure in accordance with our Terms & Conditions. See our Terms & Conditions for the account closure process.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact Mega77 through the following channels:
We aim to acknowledge all privacy-related enquiries within 48 hours and to respond substantively within 30 calendar days. For complex requests involving large volumes of data or legal analysis, the response period may be extended to a maximum of 90 days with prior notification.
Mega77 combines world-class data protection with an unbeatable online gaming experience for Malaysian players — live sports betting, jackpot slots, and instant MYR payouts, all secured by bank-grade encryption. For adults aged 21 and above only.
For players aged 21 and above only. Gambling involves financial risk. Please play responsibly.